Shipping Policy

Processing Time:

  • Orders typically take 2-5 business days to process before shipment.
  • Please allow an additional 3-5 business days for shipping transit time.

Shipping Rates:

  • Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination.
  • Rates will be displayed during the checkout process for your convenience.

Delivery Timeframe:

  • Once your order has been processed and shipped, delivery times typically range from 3 to 5 business days.
  • Please note that delivery times may vary depending on the shipping destination and any unforeseen circumstances such as weather delays or carrier issues.

Order Tracking:

  • Upon shipment, you will receive a confirmation email with tracking information.
  • You can track the status of your order using the provided tracking number through the carrier's website.

Order Changes and Cancellations:

  • If you need to make changes to your order or cancel it, please contact us as soon as possible.
  • Once an order has been shipped, we are unable to make changes or cancelations.

Customer Support:

  • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us.

Contact Information:

Policy Revision:

  • Mount Washington Observatory reserves the right to update or revise this shipping policy at any time without prior notice. Please review this policy periodically for any changes.

By placing an order with Mount Washington Observatory, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for your understanding and support.